configurator

CARE & CARE+

Comprehensive coverage against unforeseen mishaps and bad weather

DAMAGE TO YOUR POP UP GAZEBO?

NO NEED TO PANIC!

Storms, fallen trees, fires and floods: unfortunately we have seen it all lately. Nature is playing tricks on us, more and more frequently and over larger and larger areas. When Mother Nature unleashes her fury, even the strongest, most stable and sturdy pop up gazebos are at her mercy. Even the best-quality textiles are no match for hailstones the size of golf balls or winds that can knock tiles off roofs.

But no need to panic! We know high-quality pop up gazebos are a great investment, which is why we provide CARE and CARE+ insurance cover against damage caused by force majeure.

That way, even if your pop up gazebo suffers major damage, you can get it back on its feet right away thanks to our priority assistance and, best of all, you won't have to buy a new one!

STAY AHEAD OF THE GAME

ANTICIPATE THE FUTURE

You don’t need a crystal ball to predict the future! You can think of everything and be well prepared with our quality insurance services for valuable pop up gazebos.

Why choose CARE and CARE+?

Clear, simple and easy for anyone to understand: no hidden costs or small print

Fast: you can choose to activate coverage at the time of purchase without the hold-up of lengthy bureaucratic procedures

Safe: Ecotent® is part of the Zingerle Group, operating since 1948 and a byword for professionalism and reliability. We do exactly as we promise, every time!

WHAT IF THE WEATHER SUDDENLY WORSENS?

PUT YOUR MIND AT REST: GET INSURED!

You can apply for CARE/+ in the event of damage to your pop up gazebo caused by force majeure, heavy soiling or heavy wear and tear due to extremely frequent use.

ROOF INSURANCE

CARE

Is your pop up gazebo essential to your business? With CARE, the risk of being unable to work is reduced to a minimum.

CARE replaces your pop up gazebo roof in the event of damage caused by force majeure or severe wear and tear due to extremely frequent use.

CARE at a glance:

unlimited roof replacement

save 70% on the purchase of a new roof

receive one free repair kit per year

priority customer care

fast replacement service

one-time service fee (for the duration of the contract) regardless of how many times the roof needs to be replaced

Make sure you always have a roof over your head!

COMPREHENSIVE INSURANCE FOR YOUR POP UP GAZEBO

CARE+

Do you believe if something is worth doing then it’s worth doing right? Then CARE+ is the right choice for you: comprehensive insurance for your Ecotent pop up gazebo.

In the event of damage, CARE+ guarantees:

unlimited replacement of the roof, aluminium frame and individual parts

-70% on all components that need replacing

one free pop up gazebo roof repair kit per year

priority customer care

fast replacement service

one-time service fee (for the duration of the contract) regardless of how many times the roof, tent frame or parts need to be replaced

FAQs

How can I activate CARE and CARE+?

How do I make a claim in the event of damage?

How long can my pop up gazebo be insured for?

What does it cover?

How many times can I replace the roof and tent frame?

How much does activation cost?

How can I unsubscribe?

How can I activate CARE and CARE+?

SIMPLE ACTIVATION

CARE and CARE+ cover can only be taken out when you order a new pop up gazebo and cannot be retroactively applied to products already purchased.

How do I make a claim in the event of damage?

A FEW SIMPLE STEPS

1. Send an email to care@zingerle.group

2. Provide the unique serial number on the inside of the roof (even if it is the aluminium frame that is damaged) and the contract number and attach a photo of the damage

3. We will verify the claim and arrange prompt replacement.

How long can my pop up gazebo be insured for?

AS LONG AS YOU LIKE

When purchasing a pop up gazebo, you can take out insurance for one, two or three years. After that, it can be renewed annually before the expiry date.

What does it cover?

ROOF OR TOTAL

With CARE insurance, only the roof of the purchased pop up gazebo is covered. CARE+ insurance, on the other hand, covers both the pop up gazebo roof and the aluminium frame.

How many times can I replace the roof and tent frame?

AS MANY TIMES AS YOU NEED TO!

With CARE and CARE+, there is no limit to the number of times you can replace the roof and/or tent frame in the event of damage caused by force majeure.

How much does activation cost?

LESS THAN A SPARE PART!

The price varies depending on the type of cover chosen, the duration of the contract and the type and size of pop up gazebo. Write to us here to find out more!

How can I unsubscribe?

Simple cancellation

The contract holder may cancel CARE/+ annually prior to the expiry date. Failure to pay the insurance by the due date will automatically result in the forfeiture of the contract and the extinction of all rights arising from this policy.

Don't be like him: get insured against mishaps!

HOW DO YOU REPAIR A POP UP GAZEBO?

You can repair your pop up gazebo at home simply by ordering a spare part and following our video instructions.

Find out more about spare parts and repairs

Accessoires
Weights
Instruction
Set up
Imagevideo
Reparatur und Ersatzteile

Fastening

Fasten weights

Set Up

Heater

Set Up

Led Spotlights

Set Up

Led Strips

Side panel set-up

Side wall with zip assembly

Set Up

Counter

Ecotent Imagevideo

This is us

Replacement

Centre post

Replacement

Corner Post

Replacement

Scissors

Replacement

Tent Foot

Roof assembly

Series E1 - 3x3 m

Roof assembly

Series E3 - 3x3 m

Roof assembly

Series E1 - 6x3 m

Gazebo set-up

Series E1 - 3x3 m

Your country. Your language.

You are browsing on www.ecotent.at. Do you want to switch to www.ecotent.us?

Switch to www.ecotent.us

Do you love cookies as much as we do?

We distribute cookies to make your experience on our website as enjoyable as possible and to personalise ads and content as well as to analyse traffic. We never sell your data to third parties, but sharing data with our partners for analytics and advertising purposes is considered "selling" in some cases. Therefore, you have the option to prevent this by selecting the 'Do not sell my personal information' option below. For more information about the categories and types of data we collect, please click on "More Information" or go to our Privacy Policy.